Our Mission
Christopher E. Beney M.D, P.C is dedicated to providing the highest quality of care to our patients with two accessible locations and extended office hours. We take pride in getting to know our patients and their families along with helping them reach their health goals. It is our mission to be the best in Niagara County while simultaneously offering warm and compassionate care in a technologically advanced health care setting.
We are proud to announce we are a Patient Centered Medical Home
PATIENT-CENTERED MEDICAL HOME (PCMH)
Christopher E. Beney, MD, P.C. has been awarded recognition in the past and is currently working on re-recognition by the National Committee for Quality Assurance for Physician Practice Connections-Patient Centered Medical Home (PCMH)
NCQA is a private, non-profit organization dedicated to improving health care quality. Their recognition programs are built on evidence-based nationally recognized clinical standards of care.
What is a patient-centered medical home?
A patient-centered medical home is a system of care in which a team of health professional’s work together to provide all of your health care needs. We use technology such as electronic medical records to communicate and coordinate your care and provide the best possible outcomes for you.
You, the patient, are the most important part of a patient-centered medical home. When you take an active role in your health and work closely with use, you can be sure that you are getting the care you need.
Who is on the patient-centered medical home care team?
Your primary care provider leads your care team, which may include specialized doctor, nurses, health educators, and other health care professionals such as pharmacists or physical therapists. Our team acts as “coaches” who help you get healthy, stay healthy, and get the care and services that are right for you. You, of course, are at the center of your care team.
How does a patient-centered medical home benefit me?
In a patient-centered medical home, we:
- Are available when you need us. You can communicate with us easily and efficiently and get appointments quickly.
- Know you and your health history. We know about your personal or family situation and can suggest treatment options that make sense for you.
- Help you understand your condition(s) and how to take care of yourself. We explain your options and help you make decisions about your care.
- Help you coordinate your health-care – even if we are not the ones giving you the care. We will help you find specialists, get appointments, and make sure specialists have the information they need to care for you.
- Use technology such as electronic medical records and share records to help prevent medical errors and make sure that we are always on the same page
How Do You Get The Most From a Patient-Centered Medical Home?
What you can do:
- Be in charge of your health
- Know that you are a full partner in your care.
- Understand your health situation and ask questions about your care,
- Learn about your condition and what you can do to stay as healthy as possible.
- Participate in your care
- Follow the plan that you and we have agreed is best for your health.
- Take medications as prescribed.
- Keep scheduled appointments and attend follow-up visits when necessary.
- Communicate with your care team, Keep your medical home providers informed!
- Tell us when you don’t understand something we said or ask us to explain it in a different way.
- Bring a list of questions and a list of medicines or herbal supplements you take to every appointment.
- Tell us about any changes in your health or well-being.
- Let your health care provider know about care you receive from other health care professional
- Call your medical home first with questions and appointment requests before your go to an Urgent Care Center or Emergency Room
- Let your medical home know if you have been in the hospital. Call your provider as soon as you are discharged from the hospital to set up appropriate follow up visits.
- Let your medical home know of any change in your medications after a hospital stay or from a visit with another health care professional
Bring all of your medication (or a list of your medication) with you to each visit
Christopher Beney, MD wants to make sure you are familiar with your disease and encourages patient input in the decision-making process for treatment. There are a number of conditions we treat and want to provide you with the most accurate and reliable information.
Please see our “For Parents” tab for pediatric information and our “Resources” tab for adult information. There are many links that patients can access to learn more about their conditions and the options for caring for your condition.
Population Management Outcomes
Population management helps improve performance by enabling practices to proactively reach out to patients needing care, rather than waiting for them to call or come in.
More info coming soon.
Patient Outreach
Christopher Beney, MD runs frequent reports in an effort to ensure quality care. These reports are meant to capture the attention of our patient population who have not yet received various services, tests, screenings, vaccinations, etc. Our office staff places reminder calls, sends reminder letters, and utilizes the Patient Portal in an effort to provide quality care. We have included some of our outcomes on this website. Please take a moment to review our results. We hope this information explains why you may have experienced an increase in outreach attempts from this practice.
Patient Satisfaction Survey Results
Last year we did an unofficial survey on Facebook and had many people say they wished the parking at the office was easier. We did that! We built an employee parking lot across the street!!
Whats coming next?
More info coming soon.